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cONTACT us

CUSTOMER CARE

We would love to hear from you. Please reach out to us by phone, email or contact form below. Thank you for stopping by. 

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

(570) 844-0344

or send us an email to:

jnjcreativegifts@gmail.com

Address:

P.O. Box 1153, Marshall Creek, PA 18335

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FAQ

Do you provide International delivery?

 

We currently do not ship globally, only within the USA.

 

How do I return an item?

 

You can send us a message and we will reach out to you to provide you with your best options.

 

What is your returns policy?

Due to COVID-19 

we are unable to process returns at this time.

​​

General Return Policy

In order to be eligible for a refund the item has to be returned within 30 days of purchase. Once the item is received your refund will be credited to the original form of payment.

How do I track my order?

 

You will receive email notifications of your purchase progress and a tracking number will be provided when the item has shipped.

 

How can I contact your couriers?

 

The courier and tracking information will be provided once your item (s) has shipped.

 

What are your delivery options?

 

Our shipping options are:

  • USPS

  • UPS

  • FEDEX

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